How do you see your “compounding pharmacy, drug store, logical medicine, health problem solver creating novel solutions” business going forward over the next quarter?
… things are great. We are expecting, over this next year, to double our volume of business. We create designer supplements – nobody is doing it. It’s putting probiotics in your smoothie, and a lot more …
And over the next five years?
… in our industry, my hope and expectation is that there will be more stores like ours – which will be evidence more customers are taking a more active role in their health quality as they see the value of working with someone helping them be healthy.
What qualities distinguish your preferred colleagues, collaborators and suppliers?
… character. I want people who automatically care – they aren’t just in it for the money. People who share my core values. Problem solvers, passionate people. And when it comes to things quality is more important than just price.
What distinguishes you that causes people to choose Steve Mamchur, and why do they do business with you, why have they hired you, over your competitors?
… My passion and enthusiasm. I’m not a normal pharmacist. I’m a problem solver. I care about other people’s health and happiness.
How would you describe your leadership/management style?
… structured autonomy. I try to find people I trust who complement me. They work within guidelines we set together.
Work/life balance?
… absolutely!
What do you lose sleep over, what do you worry about?
… lately, nothing. I’ve formulated a great sleep supplement for myself, and for customers, that doesn’t leave me laying awake …
Who or what influenced you most – that has made a difference in your life, or that was a major turning point?
… my mom. She showed me by example how to be a determined and positive person, to be a force for good. Her success has inspired me. And Shannon, she’s helped me to be a better person.
For fun?
… travel, travel, travel, sports – Flames season tickets, signed up for Oakland Raiders tickets – they are moving to Las Vegas. Short trips, Vegas, going to London this fall. I’m not so much into ‘things’ as I am experiences for myself and to share with others. I give lots of sports tickets away to staff and to clients.
What do you read?
… business books mostly – Start With Why, Good To Great …
His ride?
… 2010 Toyota Tundra.
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