… doing great and growing the practice everywhere. We have a mid-market focus. We don’t dabble in the mid-market, that’s where we live. Our services address our client needs all over the planet, especially in Calgary where so many firms operate in many countries, both serving existing clients and growing our market share.
And over the next five years?
…. I don’t see the landscape changing much. The big 4 will still be there. As our clients grow their businesses, we grow with them, adding specialized services. Over the next five years I expect we will double our international tax practice. While a lot of accounting functions are commoditized already, clients still need specialized services to meet their needs. Our Calgary clients are largely people and equipment focused – so there are many implications doing business in other countries.
What qualities distinguish your preferred colleagues, collaborators and suppliers?
… as a consumer, I’m a major discount shopper who loves to get good deals. Perhaps that thrift is in my Scottish blood. I love sporty cars. I’m fond of German cars – I get that interest from my dad. Professionally, I look for a can-do work attitude. I want better economics and more hustle – a bit of both.
What distinguishes you that causes people to choose Jennifer Hanna, why do they do business with you, why have they hired you, over your competitors?
… I know my stuff. I look for the straightforward practical answer. I don’t get caught up in minutia – and I move things forward.
What do you lose sleep over, what do you worry about?
… I’m not a worrier. Health issues maybe. I have a ‘chiropractor’ treating me for some very-old horse riding injury … a ‘fall-breaking’ incident.
Who or what influenced you most – that has made a difference in your life, or that was a major turning point?
… mucking out horse stalls growing up taught me that I should expect to get my hands dirty. A mentor, John Fuke, from my Heenan Blaikie days. He taught me a collaborative approach, “no matter what, there is always a solution”.
Work life balance?
…going to the barn. Downhill skiing, Canmore weekends with my daughter and partner. I think work should stay at work, as much as possible.
For fun?
… I love to cook – I never follow recipes. Things 12-year-olds like to do. Travel. Combining business and personal travel was fun – Madrid, New York City. Great trips but hard to see a city when tied up in a conference all day!. And a recent home-exchange trip to San Francisco, swapping with someone who got to use my Canmore condo.
What do you read?
… at work, tax rules! I always have at least one book on the go, in different genres; I’m a big Sue Grafton fan, and I love Pride and Prejudice.
Her ride?
… 2010 Audi A4.