How do you see your business – change management, I.T. staffing, QA testing, management consulting – going forward over the next quarter?
… things are awesome (fingers crossed!), our change management practice is growing rapidly, our LaMarsh Global relationship is providing leverage and helping us broaden both our reach and depth of service offerings and the Rwanda team are doing incredibly valuable work.
And over the next five years?
… data-driven – that’s the short answer. There will be SO MUCH DATA; solutions will need to be simplified and sharper to deal with that data growth. People adapting to and coping the pace of change will be high on everyone’s agenda. Change management will become more important in M&A – measurable change, fitting data systems and processes together.
What qualities distinguish your preferred colleagues, collaborators, and suppliers?
… value, customer focus on needs, honesty, and humility. I need to know the truth – even if it’s painful. I don’t like mediocrity, it drives me nuts.
What distinguishes you that causes people to choose Brian Milloy, choose Levvel, and why do they do business with you, why have they hired you, over your competitors?
… trust. Value. They know my mantra, know our team is working to make their operations better, helping them succeed with better products and processes.
How would you describe your leadership/management style?
… it’s very simple – we create and set the vision, hire great people and turn them loose! I believe in the principle of UBUNTU - "I am what I am because of who we all are."
… we’re still looking for it. It’s our new year's resolution this year. Seriously, we work at work, we work at home, we work together – it feels balanced, complete and who better to end the day with than your partner in life and work?
What do you lose sleep over, what do you worry about?
… our kids. Doesn’t everyone? Client concerns – cyber-hacking risk is a 24/7 worry.
Who or what influenced you most – that has made a difference in your life, or that was a major turning point?
… my mom - raising 2 boys on her own, working 2 jobs, night and day to give us a great childhood (after my father left!) and continuing to complete a B.Comm. at McGill at night while climbing the Corporate ladder into a Management position at CN Rail. That strength and tenacity is in the DNA!; being fired twice in my career really shook me because I was doing some of my best work – and then with support from loyal clients, I felt confident to start my own business. We haven’t look back. My mom’s family – cousins with hot cars inspired my desire to have one and that has been a lifelong passion. Drag racing in Chateauguay (south shore of Montreal) at 18-19 whetted my appetite for speed and competition – I hated coming second. And, my dad leaving when I was eight years old – I knew from that, from then, that I would never leave my kids, so that has been one of the most profound influences in my life. And, obviously, meeting and marrying Chantal.
… working out in the gym every morning – been doing that since my 20’s. I’ve been a competitive squash player but I’m recovering from a torn MCL. We play tennis locally and on vacation.
What do you read?
… I’m a big Stephen King fan, I haven’t read much for pleasure this past year – I’ve been focused on work, travel, and most reading has been business-focused. I read on devices.
… 2018 McLaren 720S [he tells me, zero-to-60 in 2.6 seconds, top speed 341 km/hr], 2019 Ford F-150. Chantal drives a Tesla, four motorcycles (two speed bikes, and two dirt bikes).